The Cyber Helpline's Funnel of Justice report reveals that victims of cybercrime in England and Wales are seven times less likely to see offenders charged compared to victims of offline crimes. With over 5 million people affected annually but only 36% reporting incidents, our latest report highlights alarming disparities in justice, limited resources, and the profound impact on victims. This in-depth analysis exposes critical gaps in the justice system, offering key recommendations to enhance reporting, resources, and victim support to address the growing threat of cybercrime.

The Cyber Helpline is pleased to announce the appointment of Jonathan Freedman as the new Head of Information Security. With over 20 years of experience in Information Technology and Cybersecurity, he has been an integral part of the Advice team and now focuses on enhancing the charity's digital security infrastructure.

The Cyber Helpline has been bridging the critical gap in support for victims of cybercrime with a dedicated team in London for over six months. Thanks to the Mayor of London’s support, The Cyber Helpline has been able to provide free, expert assistance to just under 9,000 victims in the capital so far. Read more to uncover key insights.

The Cyber Helpline reports on the latest trends in cybercrime across England for 2024 . Explore regional impacts and prevalent threats like hacked accounts, cyberbullying, and cyberstalking. Stay informed about cybersecurity challenges affecting communities across the country.

The Cyber Helpline completed the 2023 Pilot Program in the USA, revealing significant demand and a positive impact on victims in need. As of 2024, we are officially expanding our services to support cybercrime victims in this country.

The Cyber Helpline has served over 60,000 individuals in the USA with support from partners like AXIS Capital, SecurIT360, and Arete. Our dedicated team, including cybersecurity industry volunteers and an expert Advisory Committee, ensures the best support for residents. Meet some of our team members!

Explore the implications of the Online Safety Act in the UK, a landmark legislation aimed at addressing online abuse and misinformation. Learn about its key provisions, regulatory framework, and impact on digital governance.

We address the misuse of this AI technology, advocating against silencing victims. Read about the Global Online Harms Alliance's initiative, and a call for big tech's involvement in preventing online abuse.

The Mayor of London, Sadiq Khan, has today announced £170,000 of funding for The Cyber Helpline to build a dedicated London team of cybersecurity experts to better protect Londoners from online harm.

The Cyber Helpline has been awarded the Not-for-profit of the year at The National Cyber Awards 2023. This means we have taken the award three years in a row!

Kathryn joins The Cyber Helpline as our Helpline & Service Manager. She brings over a decade of online harms and helpline management experience to the team.

The Cyber Helpline, alongside two of our team members, have been shortlisted for awards at The National Cyber Awards 2023.

Since launching our service in the USA on June 1st more than 1,200 Americans have raised a case with us and more than 8,700 have accessed our online guidance. Read more about the alarming impact of cybercrime in the United States and how we are working to reduce the impact on victims.

We are thrilled to announce that Charlotte Hooper, our Helpline Manager, has been recognised with the highest accolade a young person can achieve for social action or humanitarian efforts – The Diana Award!

One of our amazing volunteers, Alex Bilsland, has been awarded the Digital Volunteer Award at the Tech4Good Awards.