Join our charity
Every day, individuals and families are left to face skilled, motivated cybercriminals alone, with little to no support. The cost isn't just financial — it's emotional, mental, and deeply disruptive to everyday life.
We envision a world where everyone has access to free, expert cybersecurity help when they need it. Whether as a volunteer or as part of our team, you can help us build it.
Open volunteering roles
Helpline Responder - Our Helpline Responders use their technical expertise and empathy to guide victims of cybercrime through containment, recovery, and prevention. Read more and apply.
Accessibility Analyst (Services) - Help us ensure our helpline and user-facing support are accessible, inclusive and safe for people with disabilities, neurodivergence, language barriers or trauma-related needs. Read more and apply.
Accessibility Analyst (Content & Communications) - Help us ensure our written, social media and downloadable content is clear, inclusive and accessible to the widest possible audience. Read more and apply.
Charity Secretary - We are seeking a Charity Secretary to be the guardian of The Cyber Helpline’s compliance with both the law and best practice. Read more and apply.
Join our staff
To succeed in our mission we need to continue to grow quickly and add excellent people to our team. While our service is delivered by volunteers, we have a small team of staff who help us operate and run The Cyber Helpline.
Below are the current roles that are available. Are you passionate about supporting victims of cybercrime and have the skills we need?
Learning and Development Lead - We are seeking a Learning and Development Lead to support our commitment to delivering high-quality learning, development, and continuous improvement opportunities across all volunteer and staff-facing programmes. Read more and apply.
Stand With Us
One of the biggest barriers to accessing support is awareness. Here's how you can make a difference today:
1) Spread the Word
The simplest thing you can do is tell people we exist. Share our details with your network, your organisation, or your community - because the next person who needs us might be someone you know.
Copy and share this post:
Did you know there's a free, confidential helpline for victims of cybercrime and online harm? Whether it's scams, hacking, harassment, or identity theft - The Cyber Helpline offers expert support at no cost. If you or someone you know needs help, visit thecyberhelpline.com. Please share - spreading awareness could be a lifeline for someone in need.
2) Donate or fundraise
Our services are completely free to every person who contacts us. That means we depend entirely on the generosity of supporters.
Make a one-off or regular donation to fund our helpline operations.
Fundraise on our behalf.
Ask your employer if they offer matched giving or charity partnerships.
Donate
Looking to make a donation to a worthwhile cause? Support victims of cybercrime and the cybersecurity community today.
Fundraise
Challenge yourself while providing vital support for people in need.
Refer someone who needs help
If you work in a profession where you encounter victims of cybercrime - law enforcement, social work, legal services, banking, healthcare - you can refer people directly to us.
Our service is free, confidential, and available to anyone affected by cybercrime or online harm.