USA Pilot Advisory Committee Member

Title: USA Advisory Committee Member

Type: Voluntary

Term: For the duration of the pilot.

Engagement: The individual will provide time when required by the role, up to a required maximum of 4 hours per week.

Reports to: Helpline Manager

Location: Remote

The Cyber Helpline

The Cyber Helpline is a movement by the information security community to step in and fill the gap in support for victims of cybercrime & online harm. It is a UK charity that provides free, expert help to victims by helping them understand, contain, recover and learn from experiencing a malicious online issue. We have helped over 22,000 individuals and families in the UK. 

The Cyber Helpline is a young, fast-growth charity with a mission that is becoming ever more critical. Effective strategic guidance is going to be vital to the long term success of the charity. 

As The Cyber Helpline grows, we have the opportunity to expand our service to support victims in the USA and are launching a pilot.

Role Summary

USA Pilot Advisory Committee members are appointed due to their knowledge and experience in an area relevant to The Cyber Helpline. They will assist in problem solving, exploring options/concepts and strategic direction. 

The Advisory Committee members will advise and make non-binding recommendations to the Board of Trustees and Senior Management Team on various decisions that will impact the future of the charity and will use their professional network and experience to help us drive The Cyber Helpline’s mission with external organisations. 

Key Responsibilities

The USA Advisory Committee Member will:

  • Attend Advisory Commitee meetings

  • Help raise awareness of The Cyber Helpline using their professional network and experience 

  • Keep up to date with the operation of The Cyber Helpline through attending meetings, reviewing reports and reading internal/external communications. 

  • Contribute to Advisory Committee outcomes through value-driven insights and advice

  • Helping the organisation connect to potential supporters

  • Represent the organisation at cyber security events

  • Help the organisation to arrange seminars and talks for our volunteers from a range of industry experts

  • Provide strategic guidance on company goals and growth strategies

  • Provide counsel on issues where the member is a subject matter expert

  • Strategic introductions and advocacy within approved guidelines for the charity

  • Identify growth opportunities such as fundraising and marketing opportunities

  • Help to create strategic vision for the charity 

  • Assess the impact of programs, projects and events

  • Support short-term events such as meetings and conferences ad hoc

  • Serve as an advocate and ambassador for the charity 

  • Provide input on policies and procedures

Person Specification

Essential

  • Candidates must be 16 years old or older and be resident in the USA. Successful candidates will need to be background & criminal record checked. All Charities have a public benefit responsibility and in carrying out their role, The Cyber Helpline’s Advisory Committee Members are expected to adhere to the following principles: 

    • Selflessness: Members should act solely in terms of the public interest. 

    • Integrity:  Members must avoid placing themselves under any obligation to people or organisations that might try inappropriately to influence them in their work. They should not act or take decisions in order to gain financial or other material benefits for themselves, their family, or their friends. They must declare and resolve any interests and relationships. 

    • Objectivity: Members must act and take decisions impartially, fairly and on merit, using the best evidence and without discrimination or bias. 

    • Accountability:  Members are accountable to the public for their decisions and actions and must submit themselves to the scrutiny necessary to ensure this. 

    • Openness: Members should act and take decisions in an open and transparent manner. Information should not be withheld from the public unless there are clear and lawful reasons for so doing. 

    • Honesty: Members should be truthful. 

    • Leadership: Members should exhibit these principles in their own behaviour.  They should actively promote and robustly support the principles and be willing to challenge poor behaviour wherever it occurs.

Preferred, but not necessary

  • Passion for our mission of supporting victims of cybercrime & online harm

  • Ability to provide the level of commitment required for this role

  • Experience of governance – desirable not essential

  • Ability to work as a team

  • Strong attention to detail & ability to challenge

  • A strong skill set and experience in a key area such as

    • Charity law & governance

    • Finance & accounting

    • Sales & marketing

    • Fundraising

    • Victim support

    • Cybercrime & online harm

    • Law

    • Policing & justice

    • Academia

    • Government relations

  • An understanding of the challenges facing victims of cybercrime & online harm

  • Experience on Charity and/or Advisory Boards previously is a bonus