How can you or your organisation support our mission?
The Cyber Helpline is an organisation led by the information security community in the UK & USA to step up and fill the gap in support for victims. Our goal is to ensure that every victim of cybercrime has immediate access to expert guidance when needed.
We call upon the broader IT & Tech industry to actively support us by contributing to fundraising efforts. Your assistance will enable us to extend our reach and provide aid to all those in need.
Donate
Looking to make a donation to a worthwhile cause?
Get in touch to discuss how your donation would help us achieve our mission.
Fundraise
Looking to focus your organisations fundraising activity and support the cybersecurity community?
We are happy to discuss all fundraising ideas with your team.
Sponsor
Looking to connect with victims of cybercrime & those trying to improve their cybersecurity?
A range of sponsorship opportunities are available. Get in touch.
Our impact & achievements
Since we launched in November 2018, over 800,000 individuals have accessed our resources.
We launched the world’s first chatbot that can diagnose cybersecurity attacks based on plain English descriptions of symptoms described by the victim.
Our chatbot has processed over 60,000 cases, with our intake of cases growing at over 120% year over year. That’s over 2,000 cases per month.
We have recruited a large team of over 140 expert volunteers to run the helpline, providing expert cybersecurity advice and guidance.
We have won ‘Cyber Charity of the Year’ Award at The National Cyber Awards in 2021, 2022, 2023 & 2024, as well as other industry awards.
91% of our service users scored their satisfaction with the service either 9 or 10 out of 10.
Feedback on our service
“Keep up the good work. It’s hard for victims of abuse to ask for help. You helped me to feel at ease and helped me with my query. Thank you for sending advice about how to safeguard my accounts for the future.”
“Great response, sorted out problem out very professionally and quickly. Thanks very much.”
“Professional, helpful and politely improved my knowledge.”
You can make a difference!
Our movement has only just begun. We need more of the cybersecurity industry to step forward and support us. By working with us you will be able to make a massive difference to the gap in support for victims of cybercrime in the UK & USA.
We are flexible in how we partner and are happy to discuss all ideas.
Get in touch