The Cyber Helpline Cookie Policy

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

The cookies we use are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

The cookies active on our site are as follows:

Name: ss_cid. Duration: 2 years. Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site.

Name: ss_cvr. Duration: 2 years. Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site.

Name: ss_cvisit. Duration: 30 minutes. Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site.

Name: ss_cvt. Duration: 30 minutes. Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site. 

Name: ss_cpvisit. Duration: 2 years. Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site.

Name: ss_cookieAllowed. Duration: 30 days. Purpose: Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies. 

We also have a Facebook Pixel running on our website to support us with analytics on our Facebook ads.