Free, confidential support for victims of cybercrime in the UK
Since 2018, we have offered guidance and support to victims of cybercrime and online harm across the United Kingdom. Whether you’re concerned about online scams, cyberstalking, harassment, sextortion, or hacked accounts, you’re not alone, and you don’t have to face it alone.
Our Impact in the UK
60,000+ users in the UK have used our self-help guides.
16,200+ UK victims have been advised by The Cyber Helpline’s chatbot.
4,400+ victims have accessed our Helpdesk and got personalised support from cybersecurity experts.
How We Help
We offer a confidential 24/7 support service catered to individuals and sole traders who have fallen victim to cyber attacks. Our dedicated team assists victims in comprehending, mitigating, recovering, and gaining insights from these incidents by connecting them with cyber security professionals and resources.
CHATBOT
Talk to our AI chatbot for personalised assistance that's easy to understand.
CYBERSECURITY GUIDES
Check out our guidance for step-by-step recovery instructions.
EXPERT SUPPORT
Connect with our volunteer cyber experts for extra support and assistance.
DONATE
Support our charity by donating any amount that suits you.
Our UK Team
What We Can Help With
Online Harassment and Cyberbullying: Persistent harassment, intimidation, or threats directed towards individuals online, often via social media platforms or messaging apps.
Cyberstalking: The use of electronic communication to repeatedly harass or follow someone, causing fear or distress, often involving tracking their online activities or physical movements.
Intimate Image Abuse (Revenge Porn): The unauthorised distribution or sharing of intimate or explicit images or videos of individuals without their consent, typically with the intent to embarrass, humiliate, or coerce them.
Webcam Blackmail (Sextortion): Coercive tactics involving the threat to distribute compromising images or videos obtained through webcam interactions unless the victim complies with the perpetrator's demands, usually monetary or sexual in nature.
Content for Ransom: Holding digital content or data hostage by encrypting or blocking access to it until a ransom is paid, commonly associated with ransomware attacks.
Identity Theft (Fake Profiles): The fraudulent use of someone else's personal information, such as name, photos, or other details, to create fake online profiles for deceptive purposes, often for financial gain or to tarnish the victim's reputation.
Hacked Social Media: Unauthorised access to and manipulation of social media accounts, often resulting in the dissemination of false information, spamming, or identity theft.
Hacked Accounts (Email, Gaming, Banks, Virtual Currency): Unauthorised access to various online accounts, including email, gaming platforms, banking services, and virtual currency wallets, often leading to financial loss or data breaches.
Banking or Virtual Currency Scams: Deceptive schemes targeting individuals' financial accounts or virtual currency holdings, aiming to trick victims into providing sensitive information or transferring funds to fraudulent entities.
Other Cybercrimes: A broad category encompassing various forms of illegal activities conducted through digital means, including phishing scams, malware distribution, online fraud, hacked wifi, and more.
Can you contribute?
Your generous donations allow us to expand our services and reach more individuals in need. Every contribution counts.
DonateAbout The Cyber Helpline
Not enough is being done to support victims of cybercrime. Individuals and families are being left to fend for themselves against skilled cyber criminals and malicious motivated individuals. The impact on the millions of victims is huge – both financially and psychologically.
The Cyber Helpline is a non-profit organisation dedicated to assisting victims of cybercrime in comprehending, managing, recovering from, and gaining insights from cyber attacks. Our vision is to create a safer digital environment for all users.