Protection Against Stalking & The Cyber Helpline’s West Kent Cyberstalking Clinic

Once a month the West Kent Cyberstalking Clinic provides sixteen 45 minute appointments for individuals who need help with a live cyberstalking, cyber-enabled stalking or domestic abuse related stalking issue. At the appointment you will meet with a stalking expert from Protection Against Stalking and a cyberstalking & cyber security expert from The Cyber Helpline.

At the appointment we will:

• Get you to share what has happened to date

• Help you understand what is happening and the type of harassment or stalking you are experiencing

• Perform a nationally recognised risk assessment

• Give you immediate advice to improve your cyber security and personal safety

• Create a high-level safety plan integrating both the online and offline elements of your issue

• Consider referrals to other specialist organisations who can support you

• Answer any questions you have around what is happening.

• Ongoing support can be provided as required

By having access to both a cyber security and a stalking expert at the same appointment we are able to provide a complete view of your options. We can help you understand what is happening, how the stalker may be using technology as part of the stalking, teach you how to secure your devices, show you where evidence of the stalking may exist and help you build a plan to deal with the stalking.

Most of all we can provide a safe space to meet with experts to discuss your case and help you deal with the issue.

We will also make sure you have access to ongoing support from stalking and cyberstalking experts to support you with your issue.

Any individual who is 18 or over and is either living or working in West Kent can book an appointment. Our experts can only communicate in English, so you must either be able to communicate in English or have someone with you who can translate. You must also have a live issue that you are dealing with - we can not help with putting proactive cyber security in place as a protective measure.

We are more than happy for other agencies to refer service users to the clinic.

The clinic runs monthly on a video call between 12 noon and 8pm. For details of the locations, dates, available appointments and to book use the form opposite.

We operate an ‘assisted self-help model’. This means we cannot take possession of your devices for analysis. We also do not physically use your devices or accounts to look for evidence or secure them. Instead we provide step-by-step help and guidance to help you collect evidence or implement security recommendations. If we feel you should have a forensic investigation performed on your devices we will help you understand your options.