We are excited to announce that Jonathan Freedman has joined The Cyber Helpline as our new Head of Information Security.

With over two decades of experience in Information Technology, Enterprise Architecture, and Cybersecurity, Jonathan is dedicated to safeguarding the digital landscape. He currently serves as the Head of Information Security at London law firm Howard Kennedy, where he leads the Cybersecurity Team. In this role, Jonathan oversees the development and implementation of robust cybersecurity strategies and technology platform architectures.

Jonathan’s extensive experience includes collaborating with various business units to align security measures with organisational goals, effectively managing risks to protect both people and data. His strategic approach ensures that security is not just a compliance requirement but a fundamental component of the organisation’s success.

Jonathan holds multiple professional certifications, demonstrating his commitment to continuous learning and improvement. These include:

• Certified Information Security Systems Professional (CISSP)

• Certified Information Security Manager (CISM)

• Certified Chief Information Security Officer (CCISO)

• Certified in the Governance of Enterprise IT (CGEIT)

• Certified Ethical Hacker (CEH)

• Certified Information Privacy Manager (CIPM)

• TOGAF

• ISO27001

• ISO42001

He brings a wealth of expertise and a deep understanding of cybersecurity, making him an excellent addition to our team.

"In today's interconnected world, our reliance on technology—from smartphones and laptops to social media and online banking—makes us all vulnerable to cybercrime and online harm. The work of the generous volunteers at The Cyber Helpline is crucial, providing a lifeline for those facing digital threats. It's an honour to be part of this team and contribute to making the online world safer. As Head of Information Security, I am committed to safeguarding this incredible charity and helping to ensure that everyone has someone to turn to when things go wrong online."
— JONATHAN FREEDMAN

As Head of Information Security, Jonathan will focus on ensuring that The Cyber Helpline’s digital infrastructure remains secure and resilient. He will work closely with the executive team to strengthen cyber defences, manage risks, and protect the charity’s valuable information assets, ensuring it continues to provide vital support to individuals facing cybercrime and online harm.